Disaster Recovery Collaborative Work Order System
- Impact and Return on Investment
- Current Funding Levels
- Funding Needs and Development Plans
- Useful Links
- The People of Crisis Cleanup Auatralia
Crisis Cleanup Auatralia's core objective is to embrace and support the interests of disaster survivors by providing transparent, collaborative, and privacy-enhancing open source technology to assist those who directly interact with and help survivors.
Crisis Cleanup is an unincorporated open source project. Other organisations sponsor implementations of Crisis Cleanup in Australia, India, the Philippines, and elsewhere.
The system is based upon a few foundational philosophies:
- The right way to do things is however it gets done, locally.
- Technology should enhance, not replace, inter-organisation relationships.
- Voluntary organisations are co-equal, sovereign and interdependent; no single organisation is in charge. There is no pyramid, and you're not on top.
- Collaboration and communication should be not only convenient, but required.
- There is no such thing as the One App to Rule them All. The system should not try to do things it was not intended to do.
- The system tracks property, not people. Consequently, strict personal information minimisation policies are in place.
Crisis Cleanup Australia's real innovation is the ability to coordinate tens of thousands of volunteers from hundreds of organisations to thousands of sites after a disaster in a non-hierarchical collaborative environment. Crisis Cleanup Australia proves that it is possible to create a near frictionless technological platform where inter-organisation Cooperation, Communication, Coordination, and Collaboration is not only convenient, but required.
Crisis Cleanup Australia is free to qualified recovery organisations and Open Source. Here is what that means:
- Open Source: You may take our source code, use it or build new things from it for free, any time.
- Free: It's free to you because donors have contributed $85,400 in grants and volunteers have contributed $117,200 in time and funds. These volunteers have full-time jobs, families and responsibilities.
- Crisis Cleanup Australia made itself.
- CrisisCleanup.org.au will magically continue running without support.
Impact and Return on Investment (ROI)
Crisis Cleanup Australia is not-for-profit, which means we don't measure ROI in dollars, but in community impact. Impact measurements include:
- 14: Number of disaster relief efforts assisted since July, 2012.
- 4: Number of countries using Crisis Cleanup.
- 230+: Number of relief organizations that have used Crisis Cleanup, Worldwide
- 25%: Approximate increase in volunteer efficiency through elimination of time spent on travel, coordination, collaboration, and management.
- 10,000+: Households assisted, worldwide.
- 40,000+: Volunteers who have directly or indirectly used Crisis Cleanup.
- 300,000+: Number of volunteer hours facilitated.
- 75,000+: Volunteer hours to survivors enabled by Crisis Cleanup that would have otherwise been wasted in management, travel, and overhead.
- $1.5 Million: Minimum value FEMA offset value to local governments in the United States.
- $25 Million: Minimum market value of services to survivors, enabled by redirecting volunteers to serving survivors rather than management and overhead.
Current Funding Levels
Crisis Cleanup Australia is not currently funded. Notwithstanding, we are grateful the following organisations for supporting Crisis Cleanup:
- American Red Cross of Northern New Jersey (3-Month Grant)
- International Organization on Migration (Grant, Adoption and Endorsement)
- New Jersey 2-1-1 Partnership (Fiduciary Agent; Administrative Support)
- Good Done Great (Adoption and Endorsement)
- National Voluntary Organizations Active in Disaster (Non-Cash Recognition)
- FedEx (Non-Cash Recognition)
- Jet Brains (Complementary use of PyCharm)
Funding Needs and Development Plans
We are often asked about our funding needs. We have a philosophy of transparency. If you have an question that is not answered below, just ask us.
- Our development mantra is, "we only solve real problems." As a result, we have consistently delivered practical features and benefits that are useful to workers in the field, on budget and on time; not just cool tech.
- Crisis Cleanup more than technology for us. It is a cause and philosophy.
- We are responsible, meticulous, and serious stewards of donors' money.
- We have a clear mission and vision, which drives our development plan.
- Our team has the right skills. These include:
- Privacy and civil liberties legal expertise
- Real-world, on-the-ground disaster response experience
- Project Management and Product Development experience
- Advanced Programming skills
- Passion, vision, and commitment
- Track record of delivering globally relevant crisis mapping and disaster recovery tools and platforms
Funding: Features Already Developed
Crisis Cleanup is a powerful tool used world-wide. Since July 2012, a total of $85,400 in grants and $117,200 in donated time and volunteer funds have been expended toward development, maintenance, and new features.
|Quickly Launch Customised Incidents: Completed|
|Details: No matter the incident, Crisis Cleanup Australia's assessment forms are completely customisable and can be launched in minutes.|
|Streamlined Organisation Approval: Completed|
|Details: Crisis Cleanup Australia has a streamlined organisational approval process which can be delegated to the local level.|
|Public, Anonymous Map: Completed|
|Details: The anonymised Public Map gives a real-time view of the disaster. Personal information has been redacted, and the location has been randomised to a 400 metre radius.|
|Multi-Agency Duplicate Detection: Completed|
|Details: After each disaster, survivors call multiple relief agencies and request help. When relief agencies all use Crisis Cleanup Austrsalia, the system will find existing records and prevent duplication of efforts.|
|Login Re-use: Completed|
|Details: Effective January 7, 2014, you can reuse your existing account and password for new incidents.|
|Details: The new Statistics Page contains incident- and organisation-level reports designed to encourage collaboration. The reports are downloadable as a CSV file, and as always, you can run your own statistics at any time by downloading a CSV file with all of the work orders.|
|CSV Download of All Work Orders: Completed|
|Details: One of our most heavily used features is the "Download as CSV" function on the map. This feature allows you to get a complete report on all work orders for the current incident. So if you want a custom report comparing the phases of the moon with work order completion, be my guest. Just download the CSV and run it yourself!|
|Administrative Interface v. 1.0: Completed|
|Details: Crisis Cleanup Australia's administration can be almost completely delegated to a "Local Admin," through an ever-improving administrative interface.|
|Help Desk: Completed|
|Details: We launched a support phone number and official Help Desk filled with questions actually asked by real users, as well as policies and other instructions. You can request new features or open a support ticket. You can also open a ticket by clicking the "Support" tab on the left-hand side of any Crisis Cleanup web page.|
|Drag and Drop to Correct Location: Completed|
|Details: Google Maps is pretty good at locating addresses. But sometimes Google is off by as much as a quarter-mile, especially in rural areas. Now you can pick up an icon and drag it to its proper location when entering it for the first time, or editing a work order.|
|Ongoing Bug Fixes: Completed|
|Details: We are constantly fixing bugs and creating upgrades. As of May, 2014 we have published release 557.|
Funding: Current Development
Current development has slowed to just a few hours per week until Crisis Cleanup Australia is able to secure additional funding, but we're working on these things:
|Feature||Est. $ Needed||Status|
|Incident Definition Data Model||$10,000||In Development|
|Details: We can already re-use Crisis Cleanup for multiple incidents, with unlimited flexibility. Next, we need to abstract our data model to a complex data object called an "Incident Definition." The Incident Definition will enable a range of new functionality that we will build in the future.
|Robust Administrative Interface||$13,000||In Development|
|Details: Our goal is to completely delegate Crisis Cleanup Australia incidents to the local level. Eventually, each new incident will require a "Local Admin," who is responsible for vetting organisations. This will require substantially upgrading the Administrative Interface.|
|Details: We are working to improve map caching and loading time, especially for maps with tens of thousands of locations.|
Funding: Planned Features
Based upon requests from the field, we have identified the following development priorities. All development will be open source. We seek additional funding to permit us to work on these new features:
|Phases v. 1.0||$3,000||On Hold|
|Details: Enable long-term recovery (LTR), including rebuilding. Right now, Crisis Cleanup Australia is only designed for the "cleanup" phase. Requires completion of the Incident Definition.|
|Details: Not everybody uses Crisis Cleanup Australia (which is OK). An import feature will allow others to import existing work orders using Excel or CSV. Requires completion of the Incident Definition.|
|API v. 1.0||$60,000||On Hold|
|Details: Wouldn't it be great if the local power company could directly access anonymous Crisis Cleanup information regarding power outages? Imagine if emergency managers could overlay Crisis Cleanup Australia damage information on their public maps. What if voluntary organisations could directly combine Crisis Cleanup Australia information with census data to prioritise neighbourhoods? An Application Program Interface (API) allows websites to directly share information like this. The first step is to publish information in easy-to-digest formats like JSON, XML, and KML. Requires completion of the Incident Definition Data Model.|
|Crisis Caller||$24,000-$40,000||On Hold|
|Details: Crisis Caller is an interactive phone and SMS damage reporting plugin for Crisis Cleanup. It has three possible components, which accounts for the variable cost above:
|PDA Smart Phone App||$45,000||On Hold|
|Details: A Preliminary Damage Assessment (PDA) smart phone app would allow any member of the public to report damage in real-time, share photos, details about flooding, wind damage, downed trees, earthquake damage, tornadoes, power outages, etc. The app will be open source and completely re-brandable. For example, if the Methodists wanted a PDA app, we would re-brand it for the Methodists for a nominal fee. The PDA Requires completion of the API. Note: This is different from the Field Work App|
|Facebook App||$4,000||On Hold|
|Details: A Facebook App would allow any grassroots or other organisation solicit damage information and assessment requests directly from the public, through their Facebook page. It would have all of the functionality of the PDA App, and requires the API.|
|Embeddable Code Snippets||$4,000||On Hold|
|Details: An embeddable code snippet would allow any organisation to embed a Crisis Cleanup Australia damage assessment form in any website and solicit damage information and assessment requests directly from the public. It would have all of the functionality of the PDA App, and requires the API.|
|Display Damage Assessment Information||$15,000||On Hold|
|Details: A good deal of user experience/ user interface (UX/UI) work must be done to improve map visualisations and interactions, particularly for large data sets like Preliminary Damage Assessment (PDA) information. Visualisation techniques need to be developed to seamlessly integrate Severity, Type, Areas Affected, and Action Required information. Requires completion of the Incident Definition, API, and PDA Features.|
|Field Work Smart Phone App||$85,000||On Hold|
|Details: Crisis Cleanup Australia currently requires a live data connection to work, and is not optimised for smart phones. A Field Work App would give field workers all of the functionality of the full site, without requiring a live data connection. Workers can perform field assessments, complete work orders, upload photos of damage, and coordinate in real-time. Changes can be uploaded in real time, or saved for later upload via wireless connection. Requires completion of the API, and will probably build on the PDA App.|
|Multiple Access Levels||$20,000||On Hold|
|Details: As a side-effect of normal usage, Crisis Cleanup Australia becomes a repository of valuable data to other relief and government agencies. Our goal is to respect the privacy of clients while while sharing de-identified disaster information with as many organisations as possible, to promote the public welfare and a speedy recovery efforts. To that end, in the future (BUT NOT CURRENTLY), Crisis Cleanup Australia will permit multiple levels of access to organisations that meet some of the basic requirements.|
Funding: Ongoing Maintenance, Support, Training, and Debugging
- Requirements for Participation
- Is Crisis Cleanup Australia a Good Fit? Factors that lead to successful deployments.
- Media Coverage
- Mandatory Training Video
- Background Information (Copious Amounts)
The People of Crisis Cleanup Australia
Mark Tregellas, Crisis Cleanup Australia Manager
Mark Tregellas is a husband and father of 3 children. He works as a police officer, and also as the President of the Returned and Services League of Australia, Mallacoota Sub-Branch.
Aaron Titus, Project Manager
Aaron Titus is a husband and father of six beautiful children, and formerly served as the New Jersey representative to Volunteer Organizations Active in Disasters (VOAD) for The Church of Jesus Christ of Latter-day Saints (Mormon Helping Hands/LDS Charities). In that capacity he helped organize the Mormon Helping Hands responses for Hurricane Irene in 2011, the New Jersey "Derecho" thunderstorms and Hurricane Sandy in 2012. He is a recipient of the New Jersey Governor's Jefferson Award for public service.
Prior to his current job at VisionLink, he served as the Chief Privacy Officer and Attorney at Identity Finder. Aaron is also the Privacy Director at the Liberty Coalition, and a former member of the Management Council for the Identity Ecosystem Steering Group.
In his spare time, he volunteers as the project manager for Crisis Cleanup.
Andy Gimma, Developer and Project Manager
Andy Gimma is an Android, Python, Google App Engine, open source and open data programmer, with an emphasis is in non-hierarchical organizing structures. He likes Russian literature, Kenzaburo Oe, and avoiding the beaten path.
Chris Wood, Developer
Chris Wood is a freelance software developer and startup-ponderer based in London. Though his modesty would never allow him to admit it, Chris is an incredibly proficient Python & GAE programmer.
Jeremy Pack, Developer
Jeremy Pack is a mathematician and software engineer on the Google Street View project. He lives with his wife and four children in Mountain View, California.
Jeremy was the primary developer of the first major deployment of Crisis Cleanup (Hurricane Sandy).
Bruce Christensen, Developer
Bruce Christensen is a software engineer on the Google search team. He lives with his family in Mountain View, California.
Bruce was a major developer of the first major deployment of Crisis Cleanup (Hurricane Sandy).
Thanks to Brett Traylor of the New York design firm, thinkso, for developing the Crisis Cleanup "pins" brand. Nicolas Zanghi has redesigned the Crisis Cleanup interface for the IOM's implementation of Crisis Cleanup for the Philippines. Thanks also to Karissa Phelps who designed our map icons, Shekhar Sharma for use of this CSS template, and many other developers who have contributed to this project.